Symlink task environment not configured

Hello Team @Inderpreet @mmumshad @Tej-Singh-Rana @Ayman @rahul456 ,

Puppet Symlink Task’s environment in not configured correctly. I’m facing issue while running puppet agent -t command

Please have a look into this issue

Adding image for your reference

Hi @abhivaidya

Please make sure puppet server service is up and running on puppet master.

Hii @Inderpreet @Ayman @mmumshad @Tej-Singh-Rana @rahul456 the puppet server is not running. But it is not specified that you have to troubleshoot the puppetserver service.

Adding Logs FYR

Output of cmd: journalctl -xe | grep puppetserver

Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com puppetserver[590]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com puppetserver[590]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com puppetserver[598]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com puppetserver[598]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com puppetserver[615]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com puppetserver[615]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:08:42 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:08:43 jump_host.stratos.xfusioncorp.com puppetserver[623]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:08:43 jump_host.stratos.xfusioncorp.com puppetserver[623]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:08:43 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:08:43 jump_host.stratos.xfusioncorp.com puppetserver[638]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:08:43 jump_host.stratos.xfusioncorp.com puppetserver[638]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:08:43 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:08:43 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:10:17 jump_host.stratos.xfusioncorp.com sudo[731]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/systemctl status puppetserver
Oct 11 08:10:35 jump_host.stratos.xfusioncorp.com sudo[767]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/systemctl status puppetserver -l
Oct 11 08:11:46 jump_host.stratos.xfusioncorp.com sudo[792]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/vi /etc/sysconfig/puppetserver
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com sudo[801]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/systemctl start puppetserver
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com puppetserver[805]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com puppetserver[805]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com puppetserver[813]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com puppetserver[813]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com puppetserver[821]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com puppetserver[821]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:12:58 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:12:59 jump_host.stratos.xfusioncorp.com puppetserver[829]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:12:59 jump_host.stratos.xfusioncorp.com puppetserver[829]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:12:59 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:12:59 jump_host.stratos.xfusioncorp.com puppetserver[837]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:12:59 jump_host.stratos.xfusioncorp.com puppetserver[837]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:12:59 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:12:59 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com sudo[873]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/systemctl start puppetserver
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com puppetserver[877]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com puppetserver[877]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com puppetserver[885]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com puppetserver[885]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com puppetserver[893]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com puppetserver[893]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:16:33 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:16:34 jump_host.stratos.xfusioncorp.com puppetserver[901]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:16:34 jump_host.stratos.xfusioncorp.com puppetserver[901]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:16:34 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:16:34 jump_host.stratos.xfusioncorp.com puppetserver[909]: /usr/bin/install: cannot change owner and permissions of ‘/opt/puppetlabs/server/data/puppetserver’: Operation not permitted
Oct 11 08:16:34 jump_host.stratos.xfusioncorp.com puppetserver[909]: Unable to create or set permissions for restart file at /opt/puppetlabs/server/data/puppetserver
Oct 11 08:16:34 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:16:34 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:18:25 jump_host.stratos.xfusioncorp.com sudo[931]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/cat /opt/puppetlabs/server/data/puppetserver
Oct 11 08:18:34 jump_host.stratos.xfusioncorp.com sudo[934]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/chown puppet /opt/puppetlabs/server/data/puppetserver
Oct 11 08:18:38 jump_host.stratos.xfusioncorp.com sudo[936]: thor : TTY=pts/1 ; PWD=/home/thor ; USER=root ; COMMAND=/bin/systemctl start puppetserver
Oct 11 08:19:00 jump_host.stratos.xfusioncorp.com puppetserver[940]: Execution error (FileNotFoundException) at puppetlabs.trapperkeeper.config/get-files-from-config (config.clj:82).
Oct 11 08:19:00 jump_host.stratos.xfusioncorp.com puppetserver[940]: Configuration path ‘/etc/puppetlabs/puppetserver/conf.d’ must exist and must be readable.
Oct 11 08:19:00 jump_host.stratos.xfusioncorp.com puppetserver[940]: Full report at:
Oct 11 08:19:00 jump_host.stratos.xfusioncorp.com puppetserver[940]: /tmp/clojure-763810583996007651.edn
Oct 11 08:19:01 jump_host.stratos.xfusioncorp.com puppetserver[940]: Background process 1003 exited before start had completed
Oct 11 08:19:01 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:19:22 jump_host.stratos.xfusioncorp.com puppetserver[1105]: Execution error (FileNotFoundException) at puppetlabs.trapperkeeper.config/get-files-from-config (config.clj:82).
Oct 11 08:19:22 jump_host.stratos.xfusioncorp.com puppetserver[1105]: Configuration path ‘/etc/puppetlabs/puppetserver/conf.d’ must exist and must be readable.
Oct 11 08:19:22 jump_host.stratos.xfusioncorp.com puppetserver[1105]: Full report at:
Oct 11 08:19:22 jump_host.stratos.xfusioncorp.com puppetserver[1105]: /tmp/clojure-8664253661830674827.edn
Oct 11 08:19:23 jump_host.stratos.xfusioncorp.com puppetserver[1105]: Background process 1166 exited before start had completed
Oct 11 08:19:23 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:19:45 jump_host.stratos.xfusioncorp.com puppetserver[1261]: Execution error (FileNotFoundException) at puppetlabs.trapperkeeper.config/get-files-from-config (config.clj:82).
Oct 11 08:19:45 jump_host.stratos.xfusioncorp.com puppetserver[1261]: Configuration path ‘/etc/puppetlabs/puppetserver/conf.d’ must exist and must be readable.
Oct 11 08:19:45 jump_host.stratos.xfusioncorp.com puppetserver[1261]: Full report at:
Oct 11 08:19:45 jump_host.stratos.xfusioncorp.com puppetserver[1261]: /tmp/clojure-7277434747733594276.edn
Oct 11 08:19:45 jump_host.stratos.xfusioncorp.com puppetserver[1261]: Background process 1322 exited before start had completed
Oct 11 08:19:45 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.
Oct 11 08:20:05 jump_host.stratos.xfusioncorp.com puppetserver[1416]: Execution error (FileNotFoundException) at puppetlabs.trapperkeeper.config/get-files-from-config (config.clj:82).
Oct 11 08:20:05 jump_host.stratos.xfusioncorp.com puppetserver[1416]: Configuration path ‘/etc/puppetlabs/puppetserver/conf.d’ must exist and must be readable.
Oct 11 08:20:05 jump_host.stratos.xfusioncorp.com puppetserver[1416]: Full report at:
Oct 11 08:20:05 jump_host.stratos.xfusioncorp.com puppetserver[1416]: /tmp/clojure-2464098898839351806.edn
Oct 11 08:20:06 jump_host.stratos.xfusioncorp.com puppetserver[1416]: Background process 1477 exited before start had completed
Oct 11 08:20:06 jump_host.stratos.xfusioncorp.com systemd[1]: Failed to start puppetserver Service.
– Subject: Unit puppetserver.service has failed
– Unit puppetserver.service has failed.


Even i changed the owner of /opt/puppetlabs/server/data/puppetserver, but still facing the issue.

Could you please look into this issue my task will expire today

Hi @abhivaidya, please end the session of task and try again