Not getting the email to say a new task has arrived

KodeKloud Engineer
#1

Hi I was wondering if anyone else is having an issue where the email to say a task is ready is not arriving in your ibox. I checked my spam folder and also unticked my account settings but still not receiving. Anyone else having the same issue and if so is there any fix-Thanks
Brian

#2

I am also not receiving emails. I’ve missed a task (expired) now :frowning:

Can @Ayman help us both get email working again and please reset my last missed task?

#3

We are looking into this and will update you soon.

#4

Thanks Mumshad, very much appreciated.
Cheers
Brian

#5

I have the same issue. I didn’t receive any email for my task assigned to me on Dec 15. I’ll keep monitoring for the issue in case it persists.
Thanks!

#6

I still have received no emails for new tasks. Anything I need to do on my end?

#7

Please make sure the these emails are not landing in your spam folder.

#8

Hi there, thanks for the reply. Checked spam folder and no sign of any emails I’m afraid.

#9

I also have not been receiving emails for new tasks. I checked my spam folder and have not seen any updates about my tasks. Is there something we should be doing to make sure these email alerts arrive?

#10

@Lloyd, Did you check the subscribe option? Also, did you receive emails before?

#11

Likewise. I’ve never actually gotten the email. The box is checked and everything.

#12

I have subscribed, and I have never received any emails regarding the arrival of a new task.

#13

Same promblem, no email, no spam,nothing

#14

@lostsquirreli , we will check this and update you.